Digitalrupay is committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Field Management Application (the “Track On”). Please read this Privacy Policy carefully. By using the Application, you agree to the terms and conditions of this Privacy Policy.
Information We Collect:
- User Provided Information:
- When you register for an account, we collect your name, email address, phone number, and other necessary information to create login credentials.
- Automatically Collected Information:
- We may collect information about your use of the Application, including tracking the field staff’s movements, ticket assignments, and other interactions with the Application.
How We Use Your Information:
- Providing and Improving the Application:
- We use the collected information to provide and enhance the functionality of the Application, including assigning tickets to field staff, tracking their movements, and managing their tasks effectively.
- Communications:
- We may use your email address and phone number to communicate with you about the Application, including important updates, notifications, and changes to our services.
- Customer Support:
- We may use your information to respond to your inquiries, provide customer support, and resolve technical issues related to the Application.
Disclosure of Your Information:
We may share your information in the following circumstances:
- With Your Consent: We may share your information when you provide us with your explicit consent to do so.
- Service Providers: We may share your information with third-party service providers who help us operate and improve the Application. These service providers are bound by confidentiality obligations and are not authorized to use your information for any purpose other than providing services to us.
- Compliance with Laws: We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests.
Security:
We are committed to ensuring the security of your information. We use industry-standard technical and organizational measures to protect the information we collect and store. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.
Changes to This Privacy Policy:
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
Contact Us:
If you have any questions about this Privacy Policy, please contact us at:
GreenLantern IT Solutions (P)Ltd.
1st Floor ,ITPI Building, Begumpet, Hyderabad-500016.
Acceptance of Privacy Policy:
By using the Field Management Application, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use the Application. Your continued use of the Application following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.